Managing Member / Craig@westcoastentitlement.com

Previous Member of the City of Yucaipa’s EDAC (Economic Development Advisory Committee) and Yucaipa Valley Wine Country Planning Committee.

Craig Heaps has been involved in land Entitlement in the Inland Empire since 1999. In his 20 years of processing Tract Maps, he has successfully approved 35 Tract Maps and/or CUP’s with a total of 1,638 Units in the Inland Empire alone.

80% of his work is within the City of Yucaipa, but Craig works all over the Inland Empire. He has successfully completed projects in Yucaipa, Calimesa, Hemet, San Jacinto, Perris, San Bernardino County, Riverside County, The City of Riverside, the City of San Bernardino, Fontana, Rialto, Ontario, Montclair and has consulted in the City of Redlands.

There are three types of projects for Craig. His own that he puts together as West Coast Entitlement, Partnerships with those that want to experience the benefits of working within the Entitlement game, and as a hired Consultant that can work for individuals of businesses that want to include the yield on their property for a fee.

Craig and his Wife Sharon have been married for 32 years all 32 years spent living in the Inland Empire. They are parents to Travis and Brandi Heaps, as well as Grandparents to Andrew, Brooklyn, Thaddeus and Charlotte. With extensive family in the Inland Empire, they plan on staying in the area and offering Craig’s Services for many years to come.

Craig is always available to consult on a project with anyone at no charge. If a working relationship can be forged, that is great. If not, the potential client is always wiser for the meeting.

Principal Planner / Travis@westcoastentitlement.com

Travis Heaps has been involved in land development since his early teens, shadowing his dad, Craig, to various Planning Commission and City Council meetings, even serving as a Youth Advisory member to the Yucaipa City Council. In 2011, Travis graduated from Yucaipa High School and subsequently attended California State Polytechnic University Pomona where he received his Bachelor of Science in Urban and Regional Planning.

Upon graduating college, Travis joined West Coast Entitlement as a Project Manager for a brief stint before becoming the Assistant Planner for the City of Yucaipa, where he helped facilitate development for three years before coming back to the team. Travis’ educational background and extensive knowledge of the development process has made him a vital member to the West Coast Entitlement team as someone who plays a lead role in achieving approval in a timely and efficient manner for all major projects.

Operations Manager / Brandi@westcoastentitlement.com

Previous Member of the City of Yucaipa’s Healthy Yucaipa Committee.

Brandi has been in the Real Estate/Construction industry for the last 18 years. At the age of 16, Brandi started working her way up the ladder starting at Fidelity Homes, Marcus & Millichap, RMA Group and by 2009, she was Founder and President of Cecia Contracting Company. With her experience, coupled with her ambition, and strong support, she was able to find a niche in the Construction Industry as a Commercial trucking firm locating and transporting Fill Dirt and Aggregates to various Projects and Freeway Interchanges. Brandi was certified with CalTrans, the State of California, Federal Government and Local Municipalities as a UDBE, DBE, WBE, SWBE and SBE and actively assisted other minority companies to achieve similar certifications. Brandi closed Cecia Contracting Company in 2013 to concentrate on family responsibilities. Prior to devoting her work full time at West Coast Entitlement, Brandi took extensive time off and 9 years later, started with West Coast Entitlement and has moved up within the company.

Ms. Heaps-Hickman is the daughter of Craig and Sharon Heaps, older sister to Travis Heaps and mother to two beautiful children, Andrew and Brooklyn. Brandi is very involved in the community and spends her free time with family, friends and volunteering. Much of her recent volunteer work has brought important changes to her local Community. Her responsibilities at West Coast Entitlement started as an assistant and, through promotion, are now centered on Human Resources Management, Operations Manager and Community Liaison.

Project Planner / Jason@westcoastentitlement.com

Residing in Orange County, he attended Cal Poly Pomona for Urban Planning (Infrastructure & Transportation). Cypress for GIS, and UCSD for CEQA. In the meantime, he interned at Tetra Tech and IBI Group. Jason’s prides himself to be a jack of all trades, being able to effectively learn anything.

In 2024, he had met Travis and Brandi at CPP’s URP Career Fair, which sparked his interest in working for their family company and learning more about infrastructure and development.

On the his free time he enjoys 3D printing, photography, pickleball, badminton, and bouldering at either Hangar 18 or Joshua Tree.

Administrative Assistant / Krystyna@westcoastentitlement.com

Krystyna is a dedicated single mother of three wonderful children—two daughters, Aryana and Abbygaile, and a son, David. She was born and raised in San Bernardino and has spent much of her career working in clerical roles. She has also had the opportunity to gain experience with AutoCAD through various projects.

She is grateful for the opportunity to be part of West Coast Entitlement and is excited to continue learning and growing with the team. Outside of work, you’ll usually find her cheering on her kids at their sporting events or spending time at Disneyland—they’re a proud Disney-loving family.

Intern - Website Graphics Designer

West Coast Entitlement would like to welcome our newest and youngest member of the team, Brooklyn! This is Brooklyn’s first internship, but she is looking forward to learn about the family business and gain some work experience under her Papa Craig, Uncle Travis, while working beside her Mom, Brandi, in the Illinois office.

Planning Intern / Austin@westcoastentitlement.com

Austin developed a passion for planning and design at a young age, building models and creating a wide range of projects with the encouragement of his family. He is currently attending Cal Poly Pomona, pursuing a bachelor’s degree in Urban and Regional Planning with a strong focus on design, and plans to earn his master’s degree in Architecture in the future.

Austin met Travis at CPP's URP Career Fair, and was immediately drawn to West Coast Entitlement, ready to grow and learn more about Urban Planning.

During his free time, Austin enjoys exploring new places, sketching, surfing, skating, playing soccer, and spending time outdoors in the sun.  

Planning Intern / Majdoline@westcoastentitlement.com

Majdoline developed an interest in Urban Planning after taking a course at Cal Poly Pomona her freshman year. She had always been interested in art and design, and decided to switch her major to Urban and Regional Planning with an emphasis on Community Development and Social Justice. She grew up in Rancho Cucamonga, graduating from Los Osos High School in 2024.

Majdoline met Travis and Jason at a URP career fair at Cal Poly Pomona, which led to her working for the company as a way to gain experience in the field. She is devoting her time to both school and working for the company, and has plans to graduate with her bachelor’s in 2027. 

In her free time Majdoline loves to make music, go to the gym, scrapbook, and spend time with her family and friends. Community is very important to her, and she is very dedicated to creating spaces that will cultivate and foster community.