Managing Member / Craig@westcoastentitlement.com

Previous Member of the City of Yucaipa’s EDAC (Economic Development Advisory Committee) and Yucaipa Valley Wine Country Planning Committee.

Craig Heaps has been involved in land Entitlement in the Inland Empire since 1999. In his 20 years of processing Tract Maps, he has successfully approved 35 Tract Maps and/or CUP’s with a total of 1,638 Units in the Inland Empire alone.

80% of his work is within the City of Yucaipa, but Craig works all over the Inland Empire. He has successfully completed projects in Yucaipa, Calimesa, Hemet, San Jacinto, Perris, San Bernardino County, Riverside County, The City of Riverside, the City of San Bernardino, Fontana, Rialto, Ontario, Montclair and has consulted in the City of Redlands.

There are three types of projects for Craig. His own that he puts together as West Coast Entitlement, Partnerships with those that want to experience the benefits of working within the Entitlement game, and as a hired Consultant that can work for individuals of businesses that want to include the yield on their property for a fee.

Craig and his Wife Sharon have been married for 32 years all 32 years spent living in the Inland Empire. They are parents to Travis and Brandi Heaps, as well as Grandparents to Andrew, Brooklyn, Thaddeus and Charlotte. With extensive family in the Inland Empire, they plan on staying in the area and offering Craig’s Services for many years to come.

Craig is always available to consult on a project with anyone at no charge. If a working relationship can be forged, that is great. If not, the potential client is always wiser for the meeting.

Principal Planner / Travis@westcoastentitlement.com

Travis Heaps has been involved in land development since his early teens, shadowing his dad, Craig, to various Planning Commission and City Council meetings, even serving as a Youth Advisory member to the Yucaipa City Council. In 2011, Travis graduated from Yucaipa High School and subsequently attended California State Polytechnic University Pomona where he received his Bachelor of Science in Urban and Regional Planning.

Upon graduating college, Travis joined West Coast Entitlement as a Project Manager for a brief stint before becoming the Assistant Planner for the City of Yucaipa, where he helped facilitate development for three years before coming back to the team. Travis’ educational background and extensive knowledge of the development process has made him a vital member to the West Coast Entitlement team as someone who plays a lead role in achieving approval in a timely and efficient manner for all major projects.

Operations Manager / Brandi@westcoastentitlement.com

Previous Member of the City of Yucaipa’s Healthy Yucaipa Committee.

Brandi has been in the Real Estate/Construction industry for the last 18 years. At the age of 16, Brandi started working her way up the ladder starting at Fidelity Homes, Marcus & Millichap, RMA Group and by 2009, she was Founder and President of Cecia Contracting Company. With her experience, coupled with her ambition, and strong support, she was able to find a niche in the Construction Industry as a Commercial trucking firm locating and transporting Fill Dirt and Aggregates to various Projects and Freeway Interchanges. Brandi was certified with CalTrans, the State of California, Federal Government and Local Municipalities as a UDBE, DBE, WBE, SWBE and SBE and actively assisted other minority companies to achieve similar certifications. Brandi closed Cecia Contracting Company in 2013 to concentrate on family responsibilities. Prior to devoting her work full time at West Coast Entitlement, Brandi took extensive time off and 9 years later, started with West Coast Entitlement and has moved up within the company.

Ms. Heaps-Hickman is the daughter of Craig and Sharon Heaps, older sister to Travis Heaps and mother to two beautiful children, Andrew and Brooklyn. Brandi is very involved in the community and spends her free time with family, friends and volunteering. Much of her recent volunteer work has brought important changes to her local Community. Her responsibilities at West Coast Entitlement started as an assistant and, through promotion, are now centered on Human Resources Management, Operations Manager and Community Liaison.

Assistant Planner

Jeff has been in the Land Entitlement/Development industry for the last 17 years. Jeff's responsibilities at West Coast Entitlement focus on managing the processing Department and interacting with the various Municipalities. He is responsible for Managing other employees, as well as managing over fifteen (15) projects at a time. Jeff has been a lifelong friend of Craig's and is trusted with many responsibilities.

Political/Development Consultant / Bobby@westcoastentitlement.com

Bobby Duncan brings a unique blend of public service, real estate expertise, and strategic outreach to the West Coast Entitlement team. With 12 years of experience serving on the Yucaipa City Council, Bobby has built strong relationships with public officials across Southern California and developed a deep understanding of local government processes.

In addition to his work in public service, Bobby has held roles in public relations, sales, and marketing. He is also a licensed real estate agent and collaborates with West Coast Entitlement to identify and acquire properties for development.

As a Political Development Consultant, Bobby focuses on engaging with real estate professionals to educate them on the potential of underutilized properties. His efforts help maximize zoning opportunities and transform vacant lots into profitable housing projects.

Outside of work, Bobby is a shooting enthusiast, serves as the Assistant Minister at the Yucaipa Valley Church of Christ, and enjoys teaching out of the Bible.

Intern - Website Graphics Designer

West Coast Entitlement would like to welcome our newest and youngest member of the team, Brooklyn! This is Brooklyn’s first internship, but she is looking forward to learn about the family business and gain some work experience under her Papa Craig, Uncle Travis, while working beside her Mom, Brandi, in the Illinois office.

Project Planner / Jennifer@westcoastentitlement.com

Jennifer grew up in the City of La Puente and holds a Bachelor of Science degree in Geography from California State Polytechnic University, Pomona. She brings a strong background in both project coordination and urban planning, with over four years of experience in the construction industry as a Project Coordinator.

Jennifer also has two years of planning experience, having worked as an Urban Planner for the County of Riverside and as an Environmental Project Coordinator at EPD Solutions Inc. Her project portfolio includes a variety of industrial, residential, and commercial developments, and she has contributed to the preparation and drafting of numerous components within environmental documents.

Now a valued member of the West Coast Entitlement team, Jennifer leverages her diverse experience to support clients throughout the entitlement process. Outside of work, she enjoys cooking, hiking, and traveling.

Project Planner / Jason@westcoastentitlement.com

Jason developed an interest in construction from his welder father and computers from his mother, who works with electronics. Growing up in Orange County, he attended Cal Poly Pomona and graduated with a bachelor's in Urban and Regional Planning in 2022, focused on transportation and infrastructure. Previously, he interned at Tetra Tech and IBI Group and is now working on obtaining a certification for GIS from Cypress College and CEQA at UCSD.

In 2024, he had met Travis and Brandi at CPP’s URP Career Fair, which sparked his interest in working for their family company and learning more about infrastructure and development.

On the his free time he enjoys 3D printing, photography, pickleball, badminton, and bouldering at either Hangar 18 or Joshua Tree.

Administrative Assistant / Krystyna@westcoastentitlement.com

Krystyna is a dedicated single mother of three wonderful children—two daughters, Aryana and Abbygaile, and a son, David. She was born and raised in San Bernardino and has spent much of her career working in clerical roles. She has also had the opportunity to gain experience with AutoCAD through various projects.

She is grateful for the opportunity to be part of West Coast Entitlement and is excited to continue learning and growing with the team. Outside of work, you’ll usually find her cheering on her kids at their sporting events or spending time at Disneyland—they’re a proud Disney-loving family.